Souvik Saha
The 6th edition of The Times Hospitality Icons, West Bengal 2024 was hosted by The Times of India Group today at the prestigious Hyatt Regency Kolkata. The event, which celebrated the finest achievements in West Bengal’s hospitality sector, recognized the exceptional contributions of hotels, restaurants, and various hospitality establishments that have set new benchmarks in service quality, innovation, and customer satisfaction.
The star-studded awards ceremony was graced by renowned Indian actor and businessman Mr. Ronit Roy and celebrated actress Ms. Nusrat Jahan, both of whom served as Chief Guests. The event also welcomed distinguished personalities such as Nyantara Pal Choudhary, Consul General of Norway, and Janak Raj Bhatta, Deputy Consul General of Nepal.
This year’s ceremony recognized the exceptional growth and contributions of establishments ranging from MSMEs and start-ups to well-established hospitality giants. The event showcased businesses that have elevated the industry by creating memorable experiences for customers and fostering innovation in the rapidly evolving hospitality landscape.
Mr. Ronit Roy, in his keynote address, emphasized the importance of passion and perseverance in the hospitality industry, highlighting that these key traits are what drive excellence and help set new standards. Ms. Nusrat Jahan, in her address, praised the industry’s hard work and dedication, celebrating the brilliance behind memorable customer experiences in the state.
The awards honored a diverse range of categories, including restaurants, hotels, cafes, cloud kitchens, banquet halls, and catering services. Among the standout winners were:
- Bhooter Raja Dilo Bor (Leading Bengali Cuisine Chain)
- Soy Yum (Popular Korean)
- The Heaven Banquet (Trending Banquet Hall)
- Black Brick Café (Popular Café)
- Arsalan (Iconic Biryani and Legendary Brand)
- Paprika Gourmet (Popular Cloud Kitchen)
- Poach Kitchen (Trendsetting All Day Dining)
- Luxury Amar Tree Resort, Mandarmani (Popular Luxury Staycation Resort)
Other notable winners included Calcutta Retro (Trending Bengali Cuisine – Premium Dining), Ganguram Sweets (Reliable E-Commerce Mithai Brand), Mitra Café (Iconic Bengali Restaurant), Kreamz (Fastest Growing Confectionery Brand), and Kareem’s Kolkata (Popular Mughlai).
The ceremony highlighted not only established players but also new and emerging brands that are making a mark in the hospitality sector. Recognitions such as Serra Café (Trendsetting Café), Momo I Am (Newcomer Brewery), and Five & Dime (Popular Rooftop) demonstrated the dynamic nature of West Bengal’s hospitality industry.
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